Refund policy

Return/Refund Policy 
At Cultees.in, we want you to be completely satisfied with your purchase. If for any reason you're not 
happy with your order, we offer a hassle-free return and exchange policy. Please review our policy 
below: 
Return/Exchange Window 
You have up to 15 days from the date of delivery to return or exchange your item(s). 
Eligibility for Return/Exchange 
To be eligible for a return or exchange: 
• The item must be unused, unwashed, and in its original condition. 
• The item must have all original tags and packaging intact. 
• Sale or discounted items may not be eligible for return or exchange (unless faulty). 
How to Initiate a Return/Exchange 
To start the return/exchange process, please contact us via email at [ culttees.web@gmail.com] or call us at 
[+91 98640 45677 ]. Provide your order number, item(s) you wish to return, and the reason for the 
return. We will guide you through the next steps. 
Return Shipping 
You are responsible for the cost of return shipping unless the item is faulty or we made an error with 
your order. We recommend using a trackable shipping service to ensure your return is delivered 
safely. 
Refund Process 
Once we receive and inspect your returned item(s), we will process your refund to the original 
payment method. Please allow up to 7-10 business days for the refund to appear on your account, 
depending on your bank’s processing time. 
Exchanges 
If you wish to exchange an item for a different size or color, please let us know at the time of the 
return. We will do our best to fulfill the exchange request based on availability. If the exchange item 
is not in stock, you may opt for a refund. 
Damaged or Faulty Items 
If you received a damaged or faulty item, please contact us immediately. We will arrange for a return 
and provide you with a full refund or a replacement, depending on your preference. 
Thank you for shopping with us! If you have any questions or concerns about our Return/Refund 
Policy, please feel free to reach out to our customer service team at [ udaya07chetri@gmail.com ]. We're here to 
help!